Products > Applications > Workforce Management

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  Capacity Analysis

  Workforce
    Management

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METAFORE PRODUCTS

Workforce Management

MetaFore's Workforce Management and Capacity Analysis applications work together to help back-office operations to efficiently schedule staff against an optimized workload. They also automate the process of generating detailed staff schedules that take into account all HR factors, including:

• Employee availability
• Capability for multiple roles
• Individual productivity
• Company staffing guidelines

The schedules increase labor utilization so that a) more work can be processed with the same staff or b) the same work can be processed in fewer paid hours without any improvement in employee functional productivity.